Top 5 UserGuiding Alternatives To Consider in 2026

UserGuiding has built a reputation as a go-to tool for product teams that want to launch onboarding experiences without involving developers. It covers the basics well — product tours, checklists, NPS surveys, and a resource center.
But as teams grow, the cracks start to show. Analytics are surface-level on lower plans. The pricing jumps quickly with MAU. And if your needs go beyond the standard feature set, you'll find the platform more rigid than you'd like.

If you're evaluating your options, you're in the right place. This article covers the top 5 alternatives to UserGuiding, with a complete breakdown of features and pricing to help you find the right fit.

What is UserGuiding?

UserGuiding is a no-code product adoption platform founded in 2017, used primarily by SaaS teams to onboard new users and drive feature adoption. It lets product managers and growth teams build in-app experiences without writing a single line of code. Some of the core features of the product include:

• In-app product tours and interactive guides
• Onboarding checklists
• Tooltips and hotspots
• NPS and custom in-app surveys
• In-app announcements and modals
• Resource center
• Standalone knowledge base and product updates page
• AI assistant for self-serve support

Product teams choose UserGuiding for:

• No-code simplicity: A Chrome extension-based visual builder makes it easy for non-technical teams to create onboarding flows without engineering involvement.
• All-in-one content hub: Beyond product tours, UserGuiding bundles a knowledge base, product updates page, and AI assistant — useful for teams looking to reduce support volume.
• SMB and mid-market fit: Positioned for SaaS companies that want a solid foundation of onboarding features without enterprise complexity.
• A/B testing: Available on higher-tier plans, allowing teams to test different onboarding flows and optimize for completion rates.

UserGuiding Product Tour Dashboard

Why Consider an Alternative to UserGuiding in 2026?

UserGuiding is a capable tool — but it's not without its limitations. As teams scale, a few consistent pain points tend to come up that push them to look for alternatives.

5 Top Alternatives to UserGuiding

There is no single tool that works for every team's product adoption needs. What matters is finding the right balance of features, pricing, and flexibility for where your product is right now. For teams looking to move beyond UserGuiding, here are five alternatives worth considering:

• Kompassify
• Appcues
• Userpilot
• Pendo
• Chameleon

#1 Kompassify

Kompassify's in-app messages improve user experience and streamline customer journeys, whether you're trying to drive new users straight to that pivotal moment of value or giving quiet context to complex features. Building these experiences requires no coding and can be customized to look just like they originated from your app, not a third-party tool.

Kompassify is best for teams that want a comprehensive product adoption platform — with an intuitive no-code builder, diverse in-app features, and built-in product analytics — at a price point that doesn't punish growth. Its lack of native mobile app support can be a drawback for some companies, but for web-based SaaS products it covers the full adoption stack.

• Interactive Product Tours

  Create engaging step-by-step walkthroughs that guide users through your product features with tooltips, modals, and hotspots. Unlimited tours on all paid plans.

• User Onboarding Checklists

  Progressive checklists that help users complete key actions and reach their "aha moment" faster. Track completion rates in real-time.

• NPS Surveys

  Measure user satisfaction and gather feedback at critical moments in the user journey with Net Promoter Score and CSAT surveys.

• No-Code Builder

  Intuitive visual editor that requires zero coding knowledge. Average setup time: 2–3 hours. Non-technical teams can launch their first onboarding flow the same day they sign up.

• No-Code Product Analytics

  Track how users interact with your onboarding flows in real time. Monitor tour completion rates, checklist progress, and survey responses from a single analytics dashboard — no additional setup required.

• Segmentation & Multi-language Support

  Target specific user groups with tailored onboarding flows and serve experiences in the user's preferred language — both available on Pro and Business plans.

Kompassify Product Tour Creation Dashboard

Kompassify Pricing

Kompassify offers a free plan and two paid tiers (Pro and Business), with pricing based on Monthly Active Users (MAU). A 14-day free trial is available — no credit card required.

Kompassify vs UserGuiding: Complete Feature Comparison

Feature-by-feature analysis: Kompassify covers the same core digital adoption features as UserGuiding — and goes further with built-in product analytics on the Business plan, at a more accessible price point:

#2 Appcues

Appcues is a multi-channel user engagement platform built for teams that need to deliver onboarding experiences across both web and mobile. It is the most feature-complete option on this list in terms of channel coverage — and the most expensive. If your product lives on iOS or Android (or both), Appcues is the only tool here that has you genuinely covered out of the box.

Appcues is best for mid-market and enterprise teams that need a single platform for web and mobile engagement. However, at $750/month on its Grow plan (the entry point for most serious use cases), it is a significant investment — and the total cost climbs quickly once you factor in MAU overages and add-ons.

• Flows & Walkthroughs

  Step-by-step product tours, tooltips, modals, and slideouts to guide users through your product. A no-code builder makes creation accessible to non-technical teams.

• Native Mobile Support

  Native iOS and Android SDKs let you build onboarding flows directly inside your mobile app — not a web view. This is Appcues' biggest differentiator on this list.

• NPS, Surveys & Banners

  Collect feedback with NPS and custom surveys. Banners and persistent in-app notifications can also be used to drive feature announcements and prompt user action.

• A/B Testing

  Test different onboarding experiences and optimize based on real engagement data. A/B testing is available on the Grow plan and above.

• Email & Push Notifications

  Go beyond in-app and reach users via email and push notifications from the same platform. A useful channel for re-engaging users who have gone quiet.

Appcues Onboarding Flow Builder

Appcues Pricing

Appcues does not publish a free plan or a trial-without-demo option. Pricing is based on Monthly Active Users (MAU) and billed annually.

Appcues vs UserGuiding: Feature Comparison

Feature-by-feature analysis: Appcues and UserGuiding share a lot of common ground on core onboarding features — where Appcues wins decisively is mobile support and multi-channel reach. UserGuiding edges ahead on pricing for pure web use cases:

#3 Userpilot

Userpilot is a product growth platform that goes beyond basic onboarding — it combines in-app guidance with robust product analytics, session replay, and event tracking in a single tool. If you're a product team that wants to both guide users and deeply understand their behavior, Userpilot is worth looking at.

Userpilot is best for teams that want event tracking, session recording, and native analytics alongside their onboarding toolset. However, the cheaper plans do not include many of the features that make it stand out — you'll need to upgrade or buy add-ons to use the product to its fullest potential.

• In-App Engagement

  Flows, walkthroughs, tooltips, hotspots, and checklists to guide users through your product. The no-code builder makes it accessible to non-technical teams, though some advanced customization still requires developer involvement.

• Product Analytics

  Funnels, paths, trends, retention, and cohort analysis — all natively built in. Userpilot also supports no-code event tagging, so you can track user interactions without writing custom tracking code.

• Session Replay

  Session recording is available on Growth and Enterprise plans, letting you watch exactly how users navigate your product and identify friction points.

• NPS and Custom Surveys

  Collect user feedback with NPS, CSAT, and fully custom surveys. Userpilot offers 30+ survey templates and a separate analytics dashboard to track results.

• Resource Center

  A self-serve in-app help hub where users can find guides, checklists, and support materials without leaving your product.

Userpilot Product Analytics Dashboard

Userpilot Pricing

Userpilot pricing is based on Monthly Active Users and billed annually. There is no free plan, but a demo is available on request.

Userpilot vs UserGuiding: Feature Comparison

Feature-by-feature analysis: Userpilot and UserGuiding share a strong core onboarding feature set. The key differentiators are Userpilot's native product analytics and session replay — and UserGuiding's lower entry-level price:

#4 Pendo

Pendo is a product experience platform that has been in the market since 2013, built primarily for enterprise teams. It combines in-app guidance with powerful analytics, product roadmapping, and NPS — all in a single platform. If your organization is large, data-driven, and willing to invest in a comprehensive solution, Pendo is worth evaluating.

Pendo is best for enterprise product teams that need deep behavioral analytics and roadmap tooling alongside their in-app guidance. The trade-off is significant complexity and pricing that is simply not accessible to most SMBs or early-stage startups — Pendo does not publish its pricing publicly, and contracts are typically five-figure annually.

• In-App Guides

  Tooltips, walkthroughs, modals, and banners to guide users through your product. A no-code visual designer makes guide creation accessible to non-technical users.

• Product Analytics

  Pendo's analytics are among the most powerful on this list. Feature adoption tracking, funnel analysis, user paths, retention cohorts, and session replay give product teams a full picture of user behavior.

• Roadmapping & Feedback

  Pendo includes a product roadmap module and in-app feedback collection tools, letting teams connect user sentiment directly to product planning — something none of the other alternatives on this list offer.

• NPS & In-App Surveys

  Collect qualitative feedback at scale with NPS, CSAT, and custom survey tools. Pendo's feedback module goes deeper than most competitors, with the ability to tie responses directly to user segments and behavior.

• Mobile App Support

  Native iOS and Android support lets teams deliver consistent in-app guidance experiences across web and mobile — without needing a separate tool.

Pendo Product Analytics & Guide Dashboard

Pendo Pricing

Pendo does not publish pricing publicly. Plans are custom-quoted based on MAU and feature requirements. A free plan is available for very small teams with limited features, and a 30-day trial is offered. Based on publicly available information, annual contracts typically start in the range of $7,000–$25,000+ depending on team size and feature tier.

Pendo vs UserGuiding: Feature Comparison

Feature-by-feature analysis: Pendo is more powerful than UserGuiding on almost every dimension — but it comes at a significantly higher price and is aimed at a different buyer:

#5 Chameleon

Chameleon is a product adoption platform built for teams that want maximum flexibility and control over their in-app experiences. Unlike UserGuiding's more constrained visual builder, Chameleon is designed with developers in mind — offering extensive customization options, robust A/B testing, and a highly configurable launcher for surfacing onboarding content at the right moment.

Chameleon is best for product-led growth teams at mid-market and enterprise SaaS companies that have developer resources available and a strong need for branded, fully customized onboarding. The tradeoff: it has a steeper learning curve than UserGuiding, and the pricing starts at $279/month — with more advanced capabilities requiring higher tiers.

• Highly Customizable Tours & Tooltips

  Chameleon supports the same core format as other tools — step-by-step tours, tooltips, modals — but with far greater control over styling, positioning, and interaction logic. For teams where brand consistency matters, this is a meaningful advantage.

• Launchers

  Chameleon's Launcher feature lets you surface onboarding content as a persistent in-app widget, giving users on-demand access to guides and help content without interrupting their workflow.

• A/B Testing & Advanced Targeting

  Run experiments on your onboarding flows and use advanced segmentation logic to deliver the right experience to the right user at the right time. A/B testing is available on all paid plans.

• NPS & Microsurveys

  In-app feedback collection with NPS, CSAT, and custom microsurveys. Chameleon's survey targeting is particularly strong — you can trigger surveys based on specific user behavior or journey stage.

• HelpBar

  A command-bar style search widget that lets users find guides, documentation, and actions from anywhere in your product — a distinctive feature not found in most alternatives.

Chameleon Tour Builder & Launcher Dashboard

Chameleon Pricing

Chameleon offers three paid tiers based on Monthly Active Users. There is no free plan, but a 14-day trial is available.

Chameleon vs UserGuiding: Feature Comparison

Feature-by-feature analysis: Chameleon and UserGuiding are broadly comparable on core onboarding features. Chameleon wins on customization flexibility and A/B testing access. UserGuiding wins on price, knowledge base, and ease of setup for non-technical teams:

How to Choose the Right UserGuiding Alternative

The right tool depends entirely on what you need beyond what UserGuiding provides. Here's a quick decision framework to help you narrow it down:

Frequently Asked Questions