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TERMS AND CONDITIONS

Last Updated 19 November 2021

1. Agreement to Terms

1.1 These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and Kompassify (we, us), concerning your access to and use of the Kompassify.com (https://kompassify.com) website as well as any related applications (the Site). Kompassify is a digital adoption platform that provides the following services: ● A platform for creating user onboarding product tours. ● A platform for creating user onboarding widgets such as onboarding progress bars, checklists, and multi-choice onboarding. ● A platform for creating product announcements widgets. ● A platform for user Segmentation You agree that by registering to Kompassify, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are prohibited from using Kompassify and Services and you must discontinue use immediately. We recommend that you print a copy of these Terms and Conditions for future reference. 1.2 We may make changes to these Terms and Conditions at any time. The updated version of these Terms and Conditions will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continued use of Kompassify represents that you have accepted such changes. 1.3 We may update or change Kompassify from time to time to reflect changes to our products, our users' needs and/or our business priorities. 1.4 Kompassify is intended for users who are at least 18 years old. If you are under the age of 18, you are not permitted to register for Kompassify or use the Services without parental permission. 1.5 Additional policies which also apply to your use of Kompassify include: ● Our Cookie Policy https://kompassify.com/cookie-policy ● Our Privacy Policy https://kompassify.com/privacy-policy ● Certain parts of Kompassify can be used only on payment of a fee.

2. Acceptable Use

2.1 As a user of Kompassify, you agree not to: ● Systematically retrieve data or other content from Kompassify to a compiled database or directory without written permission from us ● Make any unauthorized use of Kompassify, including collecting usernames and/or email addresses of users to send unsolicited email or creating user accounts under false pretenses ● Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords ● Make improper use of our support services, or submit false reports of abuse or misconduct ● Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools ● Attempt to impersonate another user or person, or use the username of another user ● Sell or otherwise transfer your profile ● Use any information obtained from Kompassify in order to harass, abuse, or harm another person ● Use Kompassify or our content as part of any effort to compete with us ● Attempt to access any portions of Kompassify that you are restricted from accessing ● Harass, annoy, intimidate, or threaten any of our employees, agents, or other users ● Delete the copyright or other proprietary rights notice from any of the content ● Disparage, tarnish, or otherwise harm, in our opinion, us and/or Kompassify ● Use Kompassify in a manner inconsistent with any applicable laws or regulations ● Threaten users with negative feedback or offering services solely to give positive feedback to users ● Misrepresent experience, skills, or information about a User ● Interfere with, disrupt, or create an undue burden on Kompassify or the networks and services connected to Kompassify ● Circumvent, disable, or otherwise interfere with security-related features of Kompassify, including features that prevent or restrict the use or copying of any content or enforce limitations on the use ● Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of Kompassify ● Add a script or code to hide the kompassify brand ● Falsely imply a relationship with us or another company with whom you do not have a relationship ● Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

3. Copyright and Content Ownership

We claim no intellectual property rights over the content submitted or created exclusively on your Kompassify account. Any content that is yours remains yours. These Terms do not grant us any licenses or rights to your content except for the limited rights needed for us to provide the Services to you. Submitted Information and Content must not contain information or materials which are inappropriate, inaccurate, misleading, fraudulent or otherwise illegal. You will not use our services to upload, post, email, or otherwise transmit any Submission that you do not have a right to transmit. Kompassify shall be entitled to remove any of the Submitted Information and Content which Kompassify believes to be inaccurate or inappropriate. You shall be responsible and liable for Submitted Information and Content, and defend, hold harmless and indemnify Kompassify and its affiliates from and against any damages which may result from the submission, display and/or use of any such Submitted Information and Content. Kompassify employees can log in to your Kompassify account to check if interactive guides and hotspots are working properly or to make improvements by using Super Admin Login. Kompassify never access and use your password to login to your account by using Super Admin Login.

4. Disclaimer

THE SOFTWARE AND ALL INFORMATION, MATERIALS AND WEBSITES ACCESSIBLE THROUGH THE SOFTWARE ARE PROVIDED ON AN “AS-IS,” “AS-AVAILABLE” BASIS. THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, REGARDING OR RELATING TO PRODUCTS, SOFTWARE OR WEBSITES FURNISHED TO SUBSCRIBERS UNDER THIS AGREEMENT OR IN CONNECTION WITH THE SOFTWARE. KOMPASSIFY EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESSED AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. You expressly agree that your use of the software is at your sole risk. The owners and creators of Kompassify do not warrant that the software will be uninterrupted or error free; nor does it make any warranty as to the results that may be obtained from your use of the software, or as to the accuracy, reliability, completeness, or content of any information, website, software or merchandise that may be provided through the software. No statement, information or advice, including, but not limited to, statements regarding capacity, suitability for use or performance, whether made by the owners and creators of Kompassify, employees, reseller or other representative or otherwise, which is not contained in this agreement shall be deemed to be a warranty by the owners and creators of Kompassify for any purpose or give rise to any liability of Kompassify whatsoever, and you agree that you will not rely on any such statement, information or advice. Where the owners and creators of Kompassify are distributors, rather than publishers, of the Content supplied by third parties, the owners and creators of Kompassify exercise no editorial control over such Content. The views and opinions expressed in such information do not necessarily reflect those of the owners and creators of Kompassify or its content providers or licensors. Neither the owners nor creators of Kompassify nor its content providers or licensors make any warranties or representations regarding the accuracy, adequacy, truthfulness, completeness, or usefulness of such information. Kompassify reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of the software following the posting of any changes to this Agreement constitutes acceptance of those changes, may also, in the future, offer new services and/or features in the software (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

5. Term and Termination

Kompassify reserves the right to terminate any free or unpaid Accounts that do not have any activity for sixty (60) days or trial accounts without a payment method thirty (30) days after expiration. “Unpaid Accounts” is defined as any account that is not on a paid pricing plan, or that is past due on payment in excess of (60) days. Kompassify, in its sole discretion, has the right to suspend or terminate your Account if you breach these Terms of Service. You are solely responsible for properly canceling your Account. To do so, the account owner must send an email to support@kompassify.com with “Account Cancellation” in the subject line. Any cancellation of your Account may result in the deactivation or deletion of your Account, denied access to your Account, and the forfeiture and relinquishment of all Content in your Account. This information cannot be recovered from Kompassify once your Account is cancelled.

6. Limitation Of Liability

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL KOMPASSIFY BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES THAT ARISE FROM LOSS OF ANTICIPATED REVENUE, LOSS OF INFORMATION OR MATERIAL OF ANY KIND, LOST PROFITS, LOSS OF BUSINESS AND INJURY TO PROPERTY, EVEN IF KOMPASSIFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT ARISE IN CONNECTION WITH OR RESULT FROM YOUR USE OF OR INABILITY TO USE THE SOFTWARE INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE ON ANY MATERIALS, CONTENT, INFORMATION, WEBSITES, SOFTWARE OR PRODUCTS OBTAINED IN THE SOFTWARE, OR MISTAKES, OMISSIONS, INTERRUPTIONS, COMMUNICATIONS FAILURE, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, OR THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO YOUR RECORDS, PROGRAMS, WEBSITES OR SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND IN SUCH STATES KOMPASSIFY’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

7. payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns

Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us by email at support@kompassify.com